
Securing Guide
Follow your guide below to safely take over your account, change its info, and secure your purchase. Completing this guide is required to maintain your warranty eligibility.
Security
Securing Guide
Follow your guide below to safely take over your account, change its info, and secure your purchase. Completing this guide is required to maintain your warranty eligibility.
Account format you will receive
email:recovery_codeHow to take over your account
Use the recovery code to reset the password and put a fresh recovery email on the account.
Open the Microsoft password reset page
Enter your email
Click 'I don't have any of these'
Enter your recovery code
Set a new password and security email
Great, the account is now yours. Move on to Section 2 to lock it down.
Lock down the account
A short cleanup pass that boots the previous owner off every device and closes every recovery vector they could use to get back in.
Sign out of every device
Check recent activity
Turn off email forwarding
Remove old recovery methods
Revoke third-party app access
Generate a new recovery code
Re-enable 2FA with your own authenticator
Confirm your Minecraft profile
Common issues
Common issues you may run into while taking over or securing your account.
Prompted to send a code to [email protected]
Head over to the email inbox tool or open a ticket in our Discord server to request your security email. Then retrieve the verification code and paste it on the Microsoft page.
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