Privacy Policy
How we collect, use, and protect your data.
Last updated: March 2026
At Alts.Fast, your privacy is important to us. This policy explains what data we collect when you use our site, how we use it, and how we keep it safe. By using Alts.Fast, you agree to the practices described below.
1. Information We Collect
When you make a purchase, we collect your email address to deliver account credentials and order confirmations.
We may collect basic usage data such as pages visited and time spent on the site to improve our service. This data is never sold or shared with third parties.
Payment information is handled entirely by our payment processors (Stripe, cryptocurrency networks). We never store raw card details on our servers.
2. How We Use Your Information
Your email is used solely to deliver purchased account credentials and send relevant order updates.
We do not send unsolicited marketing emails. If you opt in to updates, you can unsubscribe at any time.
Usage data is used internally to improve site performance and the shopping experience.
3. Data Storage & Security
All data is stored on secured servers with industry-standard encryption at rest and in transit.
We retain order records for a minimum period required to fulfil replacements and resolve disputes.
We do not retain your payment details beyond what is necessary to complete your transaction.
4. Cookies
We use essential cookies only - to maintain your session and basket state. We do not use tracking or advertising cookies.
You can disable cookies in your browser settings, though this may affect site functionality such as the basket.
5. Third-Party Services
We use third-party payment processors to handle transactions securely. These processors have their own privacy policies.
Our Discord support server is hosted by Discord, Inc. and subject to their privacy policy.
We do not sell, trade, or rent your personal information to any third parties.
6. Your Rights
You have the right to request access to the personal data we hold about you.
You may request deletion of your data at any time by contacting us at [email protected].
If you believe your data has been mishandled, you have the right to lodge a complaint with a relevant supervisory authority.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.
Continued use of the site after changes are posted constitutes your acceptance of the updated policy.
8. Contact
For any privacy-related questions or requests, contact us at [email protected] or through our Discord support server.
