Contact us
The fastest way to reach the Alts.fast team. Discord for orders + support, email for partnerships.
Discord (recommended)
Open a ticket in our server for anything order-related: bad alt replacement, payment trouble, securing help, custom bulk orders. Our staff usually replies in under 10 minutes.
discord.gg/altshop →
Telegram
Follow our Telegram channel for restock alerts, flash discounts, and giveaways, or message us directly at @chadlited for orders and support.
t.me/altsfast →
For resellership inquiries, partnerships, affiliates, press, or anything that isn't directly about a specific order. We typically reply within 24 hours.
[email protected] →
Common things first
Quite a few questions have a clear answer already - these links will save you a ticket:
My account got locked
Follow the 8-step securing guide first - it solves 90% of takeover issues.
Where's my order?
Check your account → Orders. Credentials arrive by email within seconds of payment confirming.
Bulk / reseller pricing
Purchasing in volume? Apply to the free reseller program - set your target rates and receive a custom quote within 24 hours.
Replacement warranty is honoured for 7 days after fulfillment. Reach out on Discord with your invoice id and a screenshot of the issue - we replace bad alts free of charge.
